Traditional Telesales and Telemarketing Training is normally based around lots of theory, process and methodologies. Programs are delivered in a classroom style-training scenario with employees being spoken to and told the best way to do things. Then, un-realistic role-plays are carried out in a non “Real Life” situation.
Once the employees are back at their desk it’s all forgotten very quickly and they slip straight back in to the old habits. The Optimise Training and Mentoring program turns this on its head and means that employees learn on the job, based on skills and development areas identified in the employees real life role!
Training is then delivered at the desk with the employee while they do the job, ensuring that new habits are formed and never forgotten.
For a "No Obligation" Meeting and Sales Team Review-Call-0203 540 7761